Welcome to the agreement centre. Cloud Matrix as an organisation, strives to provide a hosting service that you can trust. Outlining the agreement in operation while you are a client of Cloud Matrix, is an important part of that trust relationship.

The trust relationship

We believe that plain and understandable terms, policies or legal notices help to ensure a common understanding and are the foundation of a mutually beneficial relationship. People seldom read them, but they are important because they describe the relationship between you and us. Our agreement includes different terms, including our:

• Terms of Service that are the key legal terms that relate to the services we provide to you.
• Specific Terms and Conditions – here you will find the full terms and conditions, which include:
• Hosting Terms that are specific to the hosting services we provide to you.
• Email Terms that are specific to the email services we provide to you.
• Domain Name Terms that are specific to the domain name registration services we provide to you.
• Other Service Terms that apply to third party services we provide to you.
• Reseller Relationship Terms that apply to our Resellers.
• Website Development Terms that apply to all website design and development services.
  

Policies and processes

In order to build trust, we want our policies and processes on certain important issues to be clear. For example, our:

• Privacy Policy sets out how we process your personal data.
• Security Statement sets out the security measures we have in place.
• Data Processing Agreement sets out how we meet our processor obligations.
  
• Acceptable Use Policy sets out what we consider to be acceptable use of our systems.